FAQs

Find answers to common questions about sizing, shipping, returns, and more to make your shopping experience smooth and hassle-free!

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Need Help?

If you have an issue or question that requires immediate assistance, you can reach our support team at (+44) 01582415454.

You can also drop us an email, and we will get back to you within 20-36 hours!

Frequently Asked Questions

Deliveries can take 6-8 business days. Bridal and Couture Wear delivery times are determined after reviewing your requirements and the season of delivery.

Nurcollection ensures that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, Maria.B. do not accept responsibility for slight variances in color or style.

Order can be cancelled within 12 hours. For the cancellation of your order reach out to our support team

Any amendments can be suggested within 12 hours from the receipt of the order. Amendments of the order can be ensured within the stated time only.

For return or exchange process, reach out to our support team at

If you are not satisfied with your purchase, you may exchange it with another product. You must bring the article that needs to be exchanged to the nearest Maria B store within 7 days of purchase along with the original receipt after informing and approval at nurcollection

Payment via PayPal and Credit Cards are accepted. Payments of Master and Visa Cards will be processed via PayPal Link. For further assistance, you may reach out to our Support Team.

Unable to find satisfactory answers ? Contact Support